PlayMyRadios.com – Privacy Policy
Last updated: 10 February 2026
Welcome to the PlayMyRadios.com Privacy Policy.
This document explains how PlayMyRadios.com (“we”, “us”, “our” or the “Platform”) collects and processes personal data when you use our website and related services (the “Service”).
This Privacy Policy applies to users located in Portugal and in the European Union / European Economic Area and is designed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese data protection law.
By using PlayMyRadios.com, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
PlayMyRadios.com is an online platform that aggregates and organises links to online radio streams and related audio content.
For any questions related to data protection or this Privacy Policy, you may contact us using the contact details made available on the PlayMyRadios.com website.
2. What personal data we collect
“Personal data” means any information relating to an identified or identifiable natural person.
Depending on how you use the Platform, we may collect the following categories of data.
2.1 Data collected when you browse the website without an account
When you access the Platform without logging in, we may process:
- approximate location (country and, where available, city level);
- browser language;
- basic technical information about your device and browser;
- IP address (processed in a truncated or anonymised form where possible);
- the last radio station played and basic usage interactions.
This information is mainly collected through cookies and similar technologies.
2.2 Account data
If you create or use an account, we may process:
- name and email address;
- profile image, where provided by a third-party login provider;
- language and basic preferences.
PlayMyRadios.com uses third-party authentication services (for example, social or platform logins). We do not store your passwords.
Please note that the third-party provider is independently responsible for its own data processing activities.
2.3 User preferences and configuration data
We may store:
- favourite stations;
- selected language;
- selected country or regional browsing preferences;
- recently played stations.
2.4 Support and communications
When you contact us (for example through a contact or feedback form), we process:
- your name;
- your email address;
- the content of your message.
You should avoid sending sensitive personal data through support forms.
2.5 Log and security data
For security and operational purposes, we may record:
- date and time of login;
- technical identifiers linked to the session;
- security and access logs.
2.6 Advertising and audio interaction technologies
PlayMyRadios.com may use advertising and audio-related technologies provided by commercial partners.
Depending on your consent and device settings, such partners may collect:
- advertising identifiers (for mobile devices, where enabled);
- approximate location (city or region level);
- technical identifiers and device information;
- aggregated statistics relating to advertising delivery and interaction;
- interaction with audio or audio-visual advertisements.
Where audio interaction features are available, short audio responses may be processed either in anonymised form or linked to technical identifiers.
Further details are provided in the Cookies section below.
3. How and why we use your personal data
We process personal data in order to:
- provide and operate the Platform and its features;
- personalise your experience and preferences;
- manage your account and user settings;
- provide customer support and respond to enquiries;
- ensure platform security and prevent misuse;
- improve the quality and performance of the Service;
- deliver and measure advertising and sponsored content, where applicable and subject to consent.
4. Legal bases for processing
Under the GDPR, we rely on the following legal grounds:
- performance of a contract (Article 6(1)(b))
to provide the Service and manage your account; - consent (Article 6(1)(a))
in particular for marketing cookies, advertising technologies and certain personalisation features; - legitimate interests (Article 6(1)(f))
such as maintaining security, preventing fraud, improving the Platform and ensuring service reliability.
You may withdraw your consent at any time through the cookie settings or by contacting us.
5. Children
PlayMyRadios.com is not intended for children under the age of 16.
We do not knowingly collect personal data from children.
If you believe that a minor has provided personal data to us, please contact us so that we can take appropriate steps.
6. How we protect your data
We apply appropriate technical and organisational measures designed to protect personal data, including:
- encrypted connections;
- access control and role-based permissions;
- logging and monitoring of access to systems;
- separation of environments and systems;
- regular review of security practices.
Although we make reasonable efforts to protect your information, no system can be guaranteed to be completely secure.
7. Cookies and similar technologies
PlayMyRadios.com uses cookies and similar technologies to operate and improve the Platform.
7.1 Types of cookies used
Strictly necessary cookies
These are required for core functionality such as session management, security and remembering essential preferences.
Analytics cookies
Used to understand how users interact with the Platform and to improve performance and usability. Data is processed in aggregated form.
Marketing and advertising cookies
Used to display advertising and measure advertising performance and relevance, including audio and audio-visual advertising features.
These cookies are only placed where you have given your consent.
You can manage your cookie preferences at any time using the cookie settings available on the website.
8. Sharing data with third parties
We do not sell your personal data.
We may share limited personal data with trusted service providers and partners who assist us with:
- hosting and infrastructure;
- analytics services;
- advertising and monetisation technologies;
- customer support tools.
All such providers are contractually bound to process personal data only on our instructions and in compliance with the GDPR.
Where personal data is transferred outside the European Union or European Economic Area, appropriate safeguards are applied, such as the European Commission’s Standard Contractual Clauses.
9. Legal disclosure
We may disclose personal data where required to do so by law or by a valid order of a competent authority, or where necessary to protect our rights, users or the integrity of the Platform.
10. Storage and location of data
Personal data is stored on secure servers located within the European Union.
Backups and redundancy mechanisms are implemented to ensure availability and integrity of the Service.
11. Your rights
Under the GDPR, you have the right to:
- access your personal data;
- request rectification of inaccurate data;
- request erasure of your data (“right to be forgotten”);
- request restriction of processing;
- object to processing based on legitimate interests;
- withdraw consent at any time (where processing is based on consent);
- receive your data in a structured, commonly used and machine-readable format (data portability).
You may exercise your rights by contacting us through the contact details provided on the Platform.
12. Data retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
In general:
- account and preference data is kept while your account remains active;
- support communications are retained only as necessary to manage and document requests;
- technical and security logs are retained for limited periods;
- advertising and analytics data is retained in accordance with contractual and legal requirements.
Inactive accounts may be deleted after a prolonged period of inactivity.
Once an account is deleted, associated personal data is removed or irreversibly anonymised within a reasonable and proportionate period.
13. Accountability and audits
We maintain internal records of processing activities and system access logs in order to demonstrate compliance with applicable data protection requirements.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
Whenever we make material changes, we will inform users through the Platform and update the “Last updated” date at the top of this document.
15. Complaints and supervisory authority
If you believe that your data protection rights have been infringed, you may contact us directly so that we can address your concerns.
You also have the right to lodge a complaint with the competent supervisory authority.
In Portugal, the supervisory authority is:
Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134 – 1.º
1200-651 Lisboa, Portugal
https://www.cnpd.pt
Thank you for using PlayMyRadios.com.
